Property Management Operations

Are you a property owner or Airbnb host looking for hassle-free management and maximum protection for your investment? You're in the right place. I bring real-world experience, global communication skills, and tech-driven systems to help property owners like you gain peace of mind — and profit.

Filipino hospitality naturally built iN

Reliable work ethic you can count on

Always here to help your business grow

Filipino hospitality naturally built iN

Reliable work ethic you can count on

Always here to help your business grow

Reliable Property Management Backed by Expertise, Integrity & Innovation

Guest Relations & Communication

Exceptional guest screening, booking coordination, and responsive communication that enhance the guest experience, boost 5-star reviews, and encourage repeat bookings.

Operational Administration

End-to-end handling of guest documentation, payment processing, financial tracking, and local regulation compliance to ensure smooth and professional property operations.

Maintenance & Vendor Coordination

Quick resolution of maintenance issues, proactive vendor management, and scheduled property inspections to keep vacation rentals in peak condition and guest-ready.

Revenue & Occupancy Optimization

Utilization of data analytics, dynamic pricing strategies, and performance audits to increase occupancy rates, minimize vacancies, and maximize revenue across all listings.

Airbnb Claims & Resolution Management

Experienced in handling Airbnb Resolution Center cases, damage claims, and guest-related incidents with professionalism and accuracy. I ensure timely documentation, evidence submission, and successful reimbursement outcomes—protecting hosts’ earnings and property value.

Former Airbnb Claims Manager: Protecting Your Property The Right Way

With hands-on experience as a former Airbnb Claims Manager (2 years), I know exactly how to file, document, and follow up on claims under Airbnb’s Aircover policy. Whether it’s a damaged item, missing appliance, or guest violation, I ensure that your property is rightfully compensated — while still delivering a positive experience to both guest and host.

Expert in filing detailed claims

Communicates with both hosts and guests professionally

Ensures fair outcomes with a guest-friendly but owner-first approach

Property Manager for AU-Based Clients — Trusted Across Borders

I’ve successfully managed properties for an Australia-based company, interacting daily with both local and international guests. My role went beyond answering guest inquiries, I became the bridge between property owners, tenants, cleaners, and vendors.

Maintain regular updates to property owners, tenants, and potential leads

Handle lease renewals, performance reports, and tenant-related concerns

Coordinate repairs and maintenance efficiently with vendors

Oversee cleaner/vendor schedules and track task completion

Manage detailed work order logs and repair reports

Automation-Driven Systems to Make Your Property Run Smoothly

I don’t just manage — I optimize. I built custom automation tools and websites for our internal team to track:

Cleaner task checklists for every property

Damage and missing item reports filed by cleaners

Alerts when vendors complete or miss tasks

Property-specific cleaning standards to ensure 5-star guest ratings

I also developed a web-based cleaner portal so your cleaning team always knows what to do, what to report, and how to deliver spotless results.

Sample Cleaning Automation

& Forms for Cleaners

Service Rooted in Trust,

Communication & Purpose

Service Rooted in Trust, Communication & Purpose

More than tasks and tools, I bring a hospitality-first mindset. I proactively anticipate needs, provide smooth onboarding for new clients or tenants, and always work with the goal of honoring trust and doing the job right — with a heart for service and excellence.

Reduced operational costs through efficient processes

Improved tenant satisfaction and retention rates

Streamlined maintenance and emergency response

Reduced operational costs through efficient processes

Improved tenant satisfaction and retention rates

Streamlined maintenance and emergency response

2+ Years of Property Management Excellence

50+

Properties Managed

95%

Tenant Satisfaction

24/7

Support Available

2 Years

Airbnb Employee

Ready to Simplify & Elevate

Your Property Management?

Whether you need a remote property manager, an Airbnb claims expert, or someone who can build systems that save you time and protect your revenue — let’s talk.

Get in Touch

Carla Nicanor - Azarcon

Remote Services Worldwide

Carla Nicanor

Professional Virtual Assistant specializing in property management, digital marketing, and business automation solutions.

© 2024 Carla Nicanor. All rights reserved. Professional Virtual Assistant Services.