Filipino hospitality naturally built iN
Reliable work ethic you can count on
Always here to help your business grow
Filipino hospitality naturally built iN
Reliable work ethic you can count on
Always here to help your business grow
Exceptional guest screening, booking coordination, and responsive communication that enhance the guest experience, boost 5-star reviews, and encourage repeat bookings.
End-to-end handling of guest documentation, payment processing, financial tracking, and local regulation compliance to ensure smooth and professional property operations.
Quick resolution of maintenance issues, proactive vendor management, and scheduled property inspections to keep vacation rentals in peak condition and guest-ready.
Utilization of data analytics, dynamic pricing strategies, and performance audits to increase occupancy rates, minimize vacancies, and maximize revenue across all listings.
Experienced in handling Airbnb Resolution Center cases, damage claims, and guest-related incidents with professionalism and accuracy. I ensure timely documentation, evidence submission, and successful reimbursement outcomes—protecting hosts’ earnings and property value.
With hands-on experience as a former Airbnb Claims Manager (2 years), I know exactly how to file, document, and follow up on claims under Airbnb’s Aircover policy. Whether it’s a damaged item, missing appliance, or guest violation, I ensure that your property is rightfully compensated — while still delivering a positive experience to both guest and host.
Expert in filing detailed claims
Communicates with both hosts and guests professionally
Ensures fair outcomes with a guest-friendly but owner-first approach
I’ve successfully managed properties for an Australia-based company, interacting daily with both local and international guests. My role went beyond answering guest inquiries, I became the bridge between property owners, tenants, cleaners, and vendors.
Maintain regular updates to property owners, tenants, and potential leads
Handle lease renewals, performance reports, and tenant-related concerns
Coordinate repairs and maintenance efficiently with vendors
Oversee cleaner/vendor schedules and track task completion
Manage detailed work order logs and repair reports
I don’t just manage — I optimize. I built custom automation tools and websites for our internal team to track:
Cleaner task checklists for every property
Damage and missing item reports filed by cleaners
Alerts when vendors complete or miss tasks
Property-specific cleaning standards to ensure 5-star guest ratings
I also developed a web-based cleaner portal so your cleaning team always knows what to do, what to report, and how to deliver spotless results.